Technically speaking, tea does not actually spoil or expire in the sense that it never becomes unsafe to drink over time.

However, we will always place a 12 month expiry date on our batches.

Please note that it is important to keep in mind that tea carries the most health benefits and best taste when it is fresh. That’s why we only ship the freshest tea blends and place them in a resealable foil pouch specifically designed to lock in freshness. Keep away from heat and sunlight.

The tea blends are hand blended. Depending on the flowers that you capture in your infuser the hormone balance blend may vary in colour from purple to blue to red to grey or green. We cannot control pigments in plants and their strength as they are not standardised herbs. They come as they are picked and this is reliant on the weather and natural forces of nature.

Please check out the product pages for product descriptions and ingredients. If you need more information please contact us at cleanherbals@gmail.com.

Our blends are formulated by a qualified naturopath using herbs that have a long history of traditional use in various herbal practices.

We have not conducted formal clinical trials on our finished tea products. While there is published research on some individual herbal ingredients, the information on this website is proveded for general interest only and should not be taken as medical advice or as a guarantee of any particular outcome.

If you are interested in the scientific literature on specific herbs, we recommend discussing it with a healthcare professional who can help you interpret the evidence in the context of your own health.

No products will suit everyone perfectly. Our products have been designed for natural wellness. Everybody is different. Your personal requirements may differ and you should use your judgment when determining what is right for you.

Please check out the product pages for product descriptions and ingredients. If you need more information please contact us at cleanherbals@gmail.com. If in doubt as a doctor or healthcare practitioner.

If you are taking medications ask a Healthcare Practitioner or Doctor if the blends are ok for you. This is not a replacement for proper medical advice. The information on the website should not be used for diagnosing any medical condition or used as a solution as a healthcare product.

This product is a mixed blend of teas. It is not intended as a substitute for the treatment of medical health issues. If you are on prescription medication, please do not remove or reduce any of your ongoing medical treatment without consulting a doctor or qualified health professional. Where you experience any health issues or allergies while consuming this product, you should stop, and seek advice from your local doctor immediately. (Blended teas are not suitable for children under the age of 18).

ALL ABOUT THE HERBS

This product is a mixed blend of teas. It is not intended as a substitute for the treatment of medical health issues. If you are on prescription medication, please do not remove or reduce any of your ongoing medical treatment without consulting a doctor or qualified health professional. Where you experience any health issues or allergies while consuming this product, you should stop, and seek advice from your local doctor immediately. (Blended teas are not suitable for children under the age of 18).

Are Clean Herbals teas Medicines? Are they registered with the TGA?

Our products are sold as herbal teas(food products) intended to be enjoyed as part of a balanced lifestyle.

We do not represent our teas as medicines and they are not listed or registered on the Australian Register of Therapeutic Goods(ARTG). The information on this website is general in nature and is not intended to diagnose, treat, cure or prevent any disease.

Whether a product is regulated as a food or as a therapeutic good in Australia depends on a range of factores, including the ingredients used, how the product is presented and the types of claimes that are made about it. Our intention is to present our teas for general wellbeing and enjoyment only.

If you have a medical condition or are considering changes ot your treament, please speak with a suitably qualified healthcare professional.

About testimonials and reviews.

Testimonials and reviews displayed on our website reflect the views and experiences of individual customers. Results and experiences can vary widely from person to person and are not intended to represent typical outcomes.

We do not verify every detail of each testimonial, and they are provided for general information only. Testimonials should not be interpred as medical advie or as claims that our products will achieve the same results for everyone.

Nothing in our use of testimonials is intended to limit or exclude any rights you may have under the Australian Consumer Law.

If your order has been successful you will receive a confirmation email shortly after your order has been processed. This email will be sent to the nominated email at checkout, so make sure you double check the email address entered is correct.

If you did not receive a confirmation email please check your junk/ spam folders and if it not there please email us at cleanherbals@gmail.com and we will be able to look up the success of your order for you.

We will endeavour to always honour our deals. During COVID we had some delays and sent you a replacement gift. If you received a strainer instead of an infuser please reach out send a pic of what your received and proof of purchase and we will honour this special free deal.

✦ All taxes are included in the price of the products.
✦ Taxes only apply to Australian customers.
✦ All orders are free of customs duties and import tax.

Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.

Simply shop online or in-store (where available) and add items to your shopping bag and checkout as normal. At the checkout choose Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy!

Please note that all items in your shopping bag must be eligible for Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

Afterpay can only be applied to purchases made on the retailer website or in-store (where available).

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.

Check out the Afterpay Payments FAQ

Afterpay orders are delivered as per our standard shipping time frame after you complete your order online. Visit the retailer’s shipping page for more information.

Yes, transaction value limits apply to purchases made on the retailer website using Afterpay.

Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.

If you have changed your mind, you can return your Afterpay purchase in-store or by mail for a refund. Please check that your return or exchange meets our Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com.

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com/en-AU for a comprehensive list of FAQs, terms, as well as Afterpay’s Privacy Policy, which can be found at www.afterpay.com/en-AU/privacy-policy.

If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.